 mediationatwork
(Details have
been changed to preserve confidentiality.)
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A
Health Care Trust
When the trust called in Mediation at Work to assist the
manager and deputy manager of a residential unit, the
two were locked into an ongoing dispute about their respective
roles, responsibilities and performance. |
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A
secondary school
By the time the school asked Mediation at Work for help,
the rift between the head teacher and his deputy was seriously
hindering the performance of the school’s senior
management team. |
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Home
improvement agency
When mediators started to unravel a four-year dispute
between the manager and team member of the agency, they
found that a lack of acceptance of any responsibility
for mistakes had soured the relationship from the start. |
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Local
authority department
It was the spread of a dispute between two assistant directors
that led to the involvement of Mediation at Work, as the
performance of the whole department was being undermined
by a lack of communication and trust. |
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Large
retail chain
Mediation at Work were contacted by this large chain to
tackle the open hostility and lack of cooperation between
the Corporate Human Resources Director and Divisional
Human Resources Manager. |
Other
recent cases have included:
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'You can't shake
hands with a
clenched fist'
Gandhi |
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