Dispute resolution advice

What does mediation at work do?

We help organisations to look at how they currently handle conflict - particularly where conflict turns into dispute. We look together at:

• how workplace mediation might help to provide an alternative way of resolving disputes
• how workplace mediation could be made available to staff and what changes would need to be made
• how skills in workplace mediation could be acquired and developed through training
  

How do organisations benefit from making mediation available to staff?

• increased focus on organisational goals
• constructive use of agreed processes for dealing with disputes
• commitment to implementing negotiated agreements
• reduction in cost of complaints and disputes
• improved morale
• improved working relationships