Independent mediators

Conflict exists in all organisations. Most of the time, conflict is managed through negotiation. When communication and negotiation become difficult or break down altogether, disputes arise and relationships are damaged. Involving an independent, impartial third party helps people to negotiate with each other and find a way forward, by using professional independent conflict resolution techniques.

Our Independent Mediator Service is:

• future-focused – it is concerned with how things will be from now on
• optional – any of the parties can withdraw from the process at any stage
• quick and cost-effective – one meeting is often enough
• private and confidential – information shared is not disclosed to anyone
• flexible – it’s adaptable regarding time, participants, venue and agenda
• empowering – the parties retain control of the outcome