Mediation in the workplace

- what is it and how can we use it?

With the increasing pressure on employers to find in-house solutions to disputes at work, more people are using workplace mediation as an effective, quick and economical way of enabling people to resolve their own conflicts without recourse to formal, adversarial and expensive procedures.

This half or one-day seminar will provide an opportunity for you to hear how workplace mediation is an essential addition to existing dispute resolution procedures; to find out more about what advantages workplace mediation offers to everyone involved in negotiations at work; and to discover how it can be used within your specific work setting.

By the end of the seminar, participants will better understand:

• what workplace mediation is
• how it differs from other conflict resolution options
• how workplace mediators work with parties to a dispute
• the outcomes of mediation
• the benefits to both the individuals and the organisation of using mediation
• how mediation in the workplace saves time and money.