Foundation Training Programme in Workplace Mediation Skills

 - what participants have said about the course

 

"Your enthusiasm for mediation brought the learning alive and made it real in a learning situation."

"I enjoyed the style of delivery - interactive, creative, diverse, thorough, honest, supportive - very!"

"I appreciated your empathy when I found it hard going."

"I like the folder and the manual of handouts - all the material we needed was there."

"Fabulous course, great facilitation - this has given me new skills not only in mediation but also in how I facilitate my courses."

"The role play and feedback sessions were particularly helpful.  I don't normally enjoy role plays but they really were the best way to learn and the feedback was always honest and constructive."

"I thoroughly enjoyed the experience.  It was hard going and challenging but well worth it."

"One of the best learning experience courses I've attended. It certainly took me outside my comfort zone, but I've lived to tell the tale!"

" We have found that dealing with work and life issues is much more measured and rational and has affected how we think things through, process and respond to situations. We have become much more effective negotiators and problem solvers."

"I attend a lot of management meetings and now listen a great deal more, (and more effectively). I avoid interrupting and I wait until I have something meaningful to say (which for a garrulous cancerian born in the year of the monkey is some change !) So in essence I think the benefits of the training are much wider than the core objectives."

 

 



Click here for

link to learning outcomes

Organisations using this programme include.....

 

Bristol City Council

Velindre NHS Trust

Gwent NHS Trust

Aardman Features Ltd

Health Protection Agency

North Somerset Council

Glasgow CVS

Connexions West

Bath & N E Somerset Council

RNHRD NHS Trust

Magna Housing Trust

Bristol Youth Offending Team

Independent Police Complaints Commission

University of Bath

 

 

 

 

 

 

 



mediation at work
making experience and expertise count

PO Box 272
Bristol BS99 1RN
0117 373 9192
info@mediationatwork.co.uk

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