Workplace conflict resolution & mediation training courses

Everyone uses conflict resolution skills on a daily basis, but not always as well as they could.

Spending time on developing these skills is essential for anyone with the responsibility for managing people, for working in partnership with others, for negotiating working contracts and conditions, or for ensuring the welfare and contentment of their staff.

At mediation at work, we provide:

• conflict resolution training and workshops for specific work groups
• accredited Foundation Training Programme in Workplace Mediation Skills

Our courses provide a supportive environment in which participants can examine challenging issues, learn from each other and practise new ways of working. All our courses are run by practising mediators and trainers with substantial management experience.