Building a shared agenda - conflict management in partnership working

A practical course for strategic planners, project managers and team leaders on how to map and negotiate organisational conflicts of interest in inter-departmental and multi-agency projects.

Course includes:

• A definition of partnership working and characteristics of healthy partnerships
• Conflict mapping - the impact of different organisational cultures
• Use of language and clarity of communication
• Practising negotiation skills and working towards consensus
• Finding ways to handle power imbalances within partnerships.
  

By the end of the workshop, participants will be able to:

• Identify where conflict is becoming a problem within partnerships
• Identify blocks to efficient communication and strategies to overcome them
• Recognise and deal effectively with power imbalances within partnerships
• Identify shared goals and objectives to develop a common purpose
• Use conflict resolution techniques to create and maintain healthy working partnerships.