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Mediation
at Work has teamed up with Marian Hardiman of Hardiman HRD
to create an opportunity for people to learn about their ways
of handling conflict and to develop these through using the
Myers Briggs Type Indicator - a powerful
tool for gaining insights into one's own personality and into
understanding others'.
The
workshop is likely to be of interest to people who have responsibility
for managing and leading individuals and teams, to people
who need to teamwork and work in partnership with others,
and to those who support and advise people in handling interpersonal
conflict at work - HR professionals, trade union officials,
occuptational health staff...
By
the end of the workshop, participants will
be better able to:
- Understand
the likely causes of conflict for themselves and for others,
and their own drives and preferences
- Identify
what 'resolution' is for them and how that may be different
to resolution for others
- Apply
their learning to increase their effectivensess as employee,
team member of manager
- Respond
to conflict constructively to defuse emotional charge and
achieve positive outcomes
- Improve
communication and relationship building through insights
into differences and similarities with others
Course
content
The
workshop is highly interactive and will highlight the values
and challenges that different personality types bring to handling
conflict. it will draw on theory, conflict resolution
models, examples from practice and experiences from the group.
All participants will be invited to complete the MBTI questionnaire
in advance of the workshop and will be offered the option
to follow this up after the workshop in individual sessions
with Marian Hardiman.
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