Working with you to reduce conflict in the workplace

Mediation at Work has been at the forefront of workplace mediation and conflict resolution since it was established in 2000. Working with national clients in both the public and private sectors including health, education, social housing, government and civil service.

We bring a wealth of experience and expertise to positively support those who wish to reduce the damaging cost of conflict. We provide workplace mediation services, training,  investigations and support for organisations.

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"Unrivalled expertise and range of experience including workplace mediation, HR, legal, facilitation, coaching and training. We approach all our services with the aim of positively enhancing relationships and organisational performance."

Our team of experts

What we do

Mediation Services »

Provision of highly experienced independent mediators for individual or group mediation in addition to conflict coaching. We also advise organisations wishing to set up or administer in-house mediation schemes as well as providing supervision and expert support for practising mediators.

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Conflict Training »

Our Foundation programme is accredited and suitable for people who wish to act as workplace mediators. We provide training to enhance the skills of HR practitioners, managers and leaders to enable them to intervene effectively, resolve conflict and handle “difficult conversations” with confidence. Open courses are here.

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Supporting Organisations »

Supporting organisations to reduce the cost of unhealthy conflict and improve approaches to resolving conflict. This may involve carrying out a “conflict audit” before developing and implementing a strategic development plan to improve organisational performance.

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Our Newsletter


The University has worked with Mediation at Work over a number of years. They have trained our internal mediators for student and staff matters and we have also used them for mediating and supporting particularly complex or challenging inter-staff matters. I have found their input to be helpful and worthwhile and to have consistently led to improved outcomes.

Based on the feedback that I have received from those with whom they have worked, I have found John and Liz’s approach to be professional, confidential, trustworthy, calm, sensitive and empathetic as well as being insightful, confidence-instilling and able to challenge and facilitate individuals appropriately to make important progress.

I particularly value the consistency and thoughtfulness of Mediation at Work’s input and how their independence from our organisation enables them to achieve more. I would recommend them to other organisations.

Peter Eley | Deputy Director of HR, University of Bath

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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